Returns & Exchanges
At Belro, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. If your new decor or furniture isn't the perfect fit, our streamlined process makes exchanges and refunds simple and stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original boxes with all protective padding included to ensure the product remains undamaged during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing